Shipping Policy
At Kids of Queens, we are committed to providing our customers with reliable and efficient shipping options. Please review our shipping policy below:
- FREE Standard Shipping: We are pleased to offer FREE shipping on all orders using USPS standard service, with an estimated delivery time of 5-8 business days.
- Domestic Shipping Only: We currently offer shipping within the United States ONLY.
- Expedited Shipping Options: For those who need their items sooner, we offer expedited shipping options through UPS at the customer’s expense. You can choose from Next Day, 2nd Day, or Ground shipping. Please note that UPS does not deliver to PO Box addresses.
- Processing Time: Each order requires a processing time of 3 business days before shipping. Orders placed after 12 PM ET will begin processing the following business day. Preorder items are subject to a different timeline as stated on the product page.
- Changes to orders: We do not allow for changes to orders that have already been placed. Of course we'll try our best to accommodate changes, but we cannot make any guarantees. Please double check your order before completing it.
We appreciate your understanding and support as a valued customer of our small, local business.